Adding Departments

There are two ways to add departments in Content Administration:

• use the Department Wizard to create a department and assign existing users, queues, categories, and standard phrases

• manually add a department

Using the Department Wizard

1. Select Program > Department Wizard from the menu bar.

2. Provide the information requested.

Manually adding a single department

1. Select the department under which you want to create a new child department.  If you are adding the first department for your system, then select the root department.

2. Click the Create a new entry icon in the toolbar.

3. Complete the information in the Department window.  See Department window fields and buttons.

4. Click the Save the changes made to this entry icon in the toolbar.

Learn about departments.

How do I re-name the root department?

Can I hide a department?

How do I borrow a category from another department?