Use this window
to create Options. Each option has one or more value(s) assigned to them.
The options will be used by custom field as dropdown value.
The Options toolbar allows you to
create,
edit, delete, and
navigate options.
To open the Options window, click Options in Content Administration.
NOTE:
Only Workflow Manager, Content Manager, and KANA Administrator that have permission to options by default.
Make sure you give permission to option for another roles before accessing options.
Create a new entry |
Click this icon to create a new option. |
Save changes made to the entry |
Saves the changes made to the option entry selected |
Delete this entry |
Deletes the corresponding option entry selected |
Refresh the list |
Refreshes the list |
Display Previous Entry |
Use this icon to navigate to the previous entry in the list. You can use this icon to navigate the list until the first entry is reached. This icon is disabled when the first entry in the list is reached. |
Display Next Entry |
Use this icon to navigate to the next entry in the list. You can use this icon to navigate the list until the last entry is reached. This icon is disabled when the last entry in the list is reached. |
Option Name |
Displays the name assigned to the option. |
Description |
Displays the description or note of the option. |
Last Modified By |
Indicates the user name who last modified the record. |
Last Modified Time |
Indicates the time when the record was last modified. |
Select the Create an new entry icon to create a new option and enter the required information in the Option pane.
Name |
Enter a name for the option. |
Description |
Optional text, usually indicating the purpose of the option |
You can customize the value settings in this section according to your preference.
Value |
Value of the option. |
To edit and view the details of a option, select an entry in the options pane. The Option pane appears. You can edit a option definition by modifying its various attributes.
Name and Description |
You can modify the General section of a option. |
Value Settings |
You can modify the Value Settings section of a option. |
After providing the necessary information, click the Save icon on the Options toolbar.